Terms & Conditions

1. Introduction

Welcome to 35db, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and 35db ("we", "us", or "our") governing your access to and use of the 35db website, mobile interface, games, sports betting services, and all related features available at 35db.club.

By registering an account, logging in, placing bets, or simply browsing 35db, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue using our platform. These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, which form part of this overall agreement.

2. Eligibility

To register and use the 35db platform, you must meet all of the following eligibility requirements. We reserve the right to verify your eligibility at any time, and failure to meet these criteria may result in account suspension or termination without prior notice.

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited on this platform.
• You must be a resident of or physically located in a jurisdiction where online gambling is not explicitly prohibited by applicable law.
• You must have the legal capacity to enter into a binding contract and must not be acting under any legal disability.
• You must not be a previously banned or self-excluded member of 35db or any other gambling platform under a recognized self-exclusion scheme.
• You may hold only one active account on 35db. Operating multiple accounts is a violation of these Terms and may result in permanent suspension.

3. Account Registration & Verification

To access the full features of the 35db platform, you are required to create a personal account. During registration, you must provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

35db reserves the right to conduct Know Your Customer (KYC) verification procedures at any time. You may be asked to provide supporting documentation such as a national ID card, passport, or proof of address. Accounts that fail to complete KYC verification within a reasonable timeframe may be suspended, and pending withdrawals may be held until verification is complete.

• You must not impersonate any other person or misrepresent your identity during registration or at any subsequent time.
• You must notify 35db immediately if you suspect that your account has been accessed without your authorization.
• We reserve the right to close or suspend accounts that provide false, misleading, or incomplete registration information.

4. Deposits & Withdrawals

35db supports multiple payment methods tailored to the Bangladeshi market, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed securely and are subject to minimum and maximum limits which may vary by payment method and account tier.

Deposit Policy

All deposits must originate from a payment account registered in your own name. Third-party funding is not permitted. Deposits are credited to your 35db account balance promptly after successful processing. 35db does not charge fees on standard deposits; however, your payment provider may apply their own transaction charges.

Withdrawal Policy

Withdrawal requests are subject to identity verification and KYC compliance. Funds must be withdrawn to the same payment method used for the original deposit wherever technically possible. 35db aims to process approved withdrawal requests within 1–5 business days; however, processing times may vary depending on the payment provider and any additional verification requirements.

35db reserves the right to withhold withdrawal requests pending investigation where there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms. Any bonuses that have not met the required wagering requirement will be forfeited before a withdrawal is approved.

5. Bonuses & Promotions

35db offers a range of bonuses and promotional offers including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to individual terms, and the following general conditions apply:

• Each bonus offer carries a specific wagering requirement (rollover) that must be completed before any winnings derived from that bonus can be withdrawn.
• Bonuses are non-transferable and may not be exchanged for cash unless the applicable wagering requirement has been fully satisfied.
• 35db reserves the right to revoke any bonus, free spin, or promotional credit if abuse or manipulation of the bonus system is detected.
• Bonus offers are available to eligible registered users only and may be time-limited. Promotions are not available to users who have opted into the self-exclusion programme.

35db may modify, suspend, or withdraw any bonus or promotion at its discretion without prior notice. Users are encouraged to review the specific terms attached to each offer before participating.

6. Responsible Gaming

35db is committed to promoting responsible gaming among all of its users. We recognise that gambling can pose a risk to certain individuals, and we take our duty of care seriously. We provide tools including deposit limits, session time reminders, and self-exclusion options to help users maintain control over their gambling activity. If you feel that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to contact our support team immediately.

Gambling on 35db is strictly for adults aged 21 and above. We will never knowingly allow anyone under the age of 21 to register or place bets on our platform. If we determine that a minor has registered an account, it will be immediately closed and any funds may be forfeited in accordance with applicable laws and regulations.

7. Prohibited Activities

Users of the 35db platform are strictly prohibited from engaging in the following activities. Violation of any prohibition below may result in immediate account suspension, permanent ban, and forfeiture of all account balances:

• Money laundering, match-fixing, collusion with other players, or any other form of fraudulent activity directed at 35db or its user community.
• Using automated software, bots, scripts, or any third-party tool to interact with the platform in a manner not sanctioned by 35db.
• Exploiting software bugs, glitches, or technical errors to obtain an unfair advantage; any such advantage gained must be reported to support immediately and any gains may be reversed.
• Using the 35db platform for any purpose other than personal entertainment, including operating it as a commercial gambling service on behalf of third parties.

8. Intellectual Property

All content on the 35db platform — including but not limited to the website design, logos, graphics, text, game interfaces, software, trademarks, and service marks — is the exclusive property of 35db or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment. Any unauthorised reproduction, distribution, modification, public display, or commercial exploitation of any 35db content is strictly forbidden and may give rise to civil and criminal liability.

9. Limitation of Liability

To the maximum extent permitted by applicable law, 35db, its directors, officers, employees, affiliates, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of funds, loss of data, loss of profits, or business interruption, even if 35db has been advised of the possibility of such damages.

35db makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for the reliability, accuracy, or completeness of any information provided by third-party game studios or data providers. Users access and use 35db at their own risk.

10. Amendments to These Terms

35db reserves the right to revise, update, or replace any part of these Terms at any time at its sole discretion. When material changes are made, we will provide reasonable notice via the platform or by email to the address registered on your account. Your continued use of the 35db platform after any revised Terms have been posted constitutes your acceptance of the updated Terms. It is your responsibility to check this page periodically for changes.

11. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the 35db platform shall first be addressed through good-faith negotiation between the parties. 35db is committed to resolving user complaints fairly and promptly. Users may contact our support team at [email protected] to initiate the dispute resolution process.

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