Responsible Gaming at 35db

At 35db, responsible gaming is not an afterthought — it is central to everything we do. We understand that for some players, gambling can shift from entertainment to a concern. Our platform is built with safeguards, clear policies, and real tools so every player in Bangladesh can stay in control of their experience at all times.

Gambling is a form of entertainment, and like all entertainment, it works best with healthy boundaries. We encourage all 35db players to set personal limits, take regular breaks, and reach out to our support team immediately if they feel their gambling habits are becoming difficult to manage. Remember: gambling should never be seen as a source of income or a way to recover money already lost.

💰 Deposit Limits

Deposit limits are one of the simplest and most effective ways to stay in control of your gambling spend. At 35db you can set a maximum amount that can be deposited into your account within a given time window — choose from daily, weekly, or monthly caps.

• Daily deposit limit: caps your spending within any 24-hour window.
• Weekly deposit limit: prevents overspending across a 7-day period.
• Monthly deposit limit: ideal for players who prefer a broader budget overview each month.

⏳ Time-Out Feature

Sometimes you simply need a short break from gambling without permanently closing your account. The 35db time-out feature lets you pause access to your account for a chosen period so you can step away, reflect, and return refreshed when you are ready.

• Available durations: 24 hours, 48 hours, 1 week, or up to 6 weeks.
• During a time-out, your account balance is safely retained and accessible once the period expires.

🚫 Self-Exclusion Program

If you feel your gambling is out of control, self-exclusion is the most powerful tool available to you. This is a formal request to block yourself from accessing the 35db platform for an extended period. We take self-exclusion seriously — it cannot be reversed until the chosen period has fully elapsed.

• Available exclusion periods: 6 months, 1 year, or permanent closure.
• Contact [email protected] to initiate the self-exclusion process. Your request will be processed within 24 hours Bangladesh Standard Time (BST, UTC+6).

👁️ Reality Check Reminders

Reality checks are timed pop-up notifications that remind you how long you have been playing in your current session. You can configure these reminders to appear every 30 minutes, every hour, or at a custom interval you choose. When a reality check appears, you can choose to continue playing or end your session — the choice is always yours.

How do I set a deposit limit on my 35db account?

Log in to your 35db account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Limits take effect immediately and can only be decreased instantly — increases require a 7-day cooling-off period to protect you.

What is self-exclusion and how do I activate it?

Self-exclusion is a formal commitment to stop gambling for a set period. You can request self-exclusion by contacting our support team at [email protected]. Periods available are 6 months, 1 year, or indefinite. During exclusion your account is suspended and you cannot access games, deposit, or receive promotional messages.

Is 35db safe for players under financial pressure?

We strongly advise against gambling if you are experiencing financial difficulty. Gambling should only be played with disposable income — money you can afford to lose without affecting your daily needs. If finances are tight, please take a break using our time-out tool or contact our support team for guidance.

How does 35db verify that players are aged 21 or above?

During the registration process, all players must confirm they are 21 years of age or older. 35db reserves the right to request identity documents — such as a national ID card, passport, or driving licence — at any time to verify age and identity. Accounts found to belong to underage players are suspended immediately and any funds returned.

What should I do if I think I have a gambling problem?

The most important step is to acknowledge the concern and act immediately. Use our self-exclusion tool to pause your account, or contact our support team at [email protected]. You can also reach out to international helplines such as Gamblers Anonymous for confidential support. Do not hesitate — early action makes recovery far more effective.